Shipping and payment
We aim to make your shopping experience smooth and hassle-free by offering secure payment options and reliable international shipping. Below, you’ll find all the details about our payment methods and delivery services.
Payment Methods – Always Free of Charge
We do not charge any additional fees for payment processing. You can choose from two convenient payment options:
- Bank Transfer – Send your payment directly to our bank account. Your order will be processed once we receive the funds.
- Online Payment via Comgate – A fast and secure way to pay using credit/debit cards, Apple Pay, and Google Pay.
Comgate is a trusted European payment service provider specializing in secure and fast online transactions. With over 20 years of experience, Comgate ensures seamless payment processing with high-security standards and support for modern payment methods such as credit/debit cards, Apple Pay, and Google Pay.
We chose Comgate for its reliability and strong focus on payment security. By partnering with Comgate, we can offer our customers a smooth and hassle-free payment experience, ensuring their transactions are processed safely and efficiently.
Contact Details for the Comgate Payment Gateway (for Payment Inquiries or Complaints):
Comgate, a.s., Gočárova třída 1754 / 48b, 500 02 Hradec Králové, Czech Republic
📧 Email: platby-podpora@comgate.cz
📞 Phone: +420 228 224 267
Ways to Pay via the Comgate Payment Gateway
1. Online Card Payments
We accept major payment cards, including Visa, Visa Electron, Mastercard, and Maestro. During checkout, simply select the card payment option and enter your card details as prompted. Once the payment is confirmed, both you and we will receive immediate notification, allowing us to process and ship your order without delay.
2. Apple Pay
For customers using Apple devices, Apple Pay provides a fast and secure payment method. By selecting Apple Pay at checkout, you can authorize the transaction using Face ID, Touch ID, or your device passcode, eliminating the need to manually enter card details.
3. Google Pay
Customers with compatible devices can opt for Google Pay. This method allows for quick and seamless payments using card details stored in your Google Wallet. Simply select Google Pay at checkout and follow the on-screen instructions to complete your transaction securely.
How to Make a Payment via the Comgate Payment Gateway
Paying via Comgate is quick, easy, and secure. Follow these simple steps to complete your payment:
Step 1: Select Your Payment Method
At checkout, choose Online Payment via Comgate as your preferred payment option.
Step 2: Choose Your Preferred Payment Method
After selecting Comgate, you will be redirected to a secure payment page. Here, you can choose from the following options:
- Credit/Debit Card (Visa, Mastercard, Maestro, Visa Electron) – Enter your card details and confirm the payment.
- Apple Pay – Available for Apple users with Safari. Authorize the payment using Face ID, Touch ID, or a passcode.
- Google Pay – Available for devices supporting Google Pay. Confirm your payment with stored card details.
Step 3: Confirm the Payment
Once you have entered your details or authorized the payment, confirm the transaction. The payment will be securely processed in a few seconds.
Step 4: Payment Confirmation
After a successful payment, you will receive an instant confirmation both on-screen and via email. We will then begin processing your order immediately.
💡 All payments are securely encrypted and processed with the highest security standards to protect your data.
⚠️ Important Note: All payments are processed exclusively in EUR. If you pay by credit/debit card, Apple Pay, Google Pay, or bank transfer from an account held in a different currency, your bank or payment provider may apply its own currency exchange rate and potentially additional fees for currency conversion.
Please contact your bank or payment provider directly if you have questions regarding applicable exchange rates or fees.
Shipping – Reliable and Efficient Delivery
We offer fast and secure shipping across the European Union and worldwide, using trusted carriers:
PPL – Fast & Secure Shipping within the EU
For deliveries within EU countries, we use PPL, ensuring safe and timely transportation to your address.
DHL – Global Express Shipping
For international orders outside the EU, we partner with DHL, a world leader in logistics, to provide reliable worldwide shipping.
Shipping Costs
Shipping rates vary based on the destination country, ranging from €4.20 to €142.00, depending on the delivery location. The final shipping cost will be calculated and displayed at checkout.
⚠️ Please note: All orders require payment in advance. Your order will be shipped only after payment has been received
💬 If you have any questions about payment or shipping, feel free to contact us. We’re happy to assist you!